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ABOUT ONLINE BOOKING

MANAGE YOUR SALON

Managing your salon with online booking offers numerous benefits such as increased efficiency, enhanced customer satisfaction, and better revenue management. By implementing online booking, salon owners can streamline their scheduling process, reduce no-shows, and provide a convenient booking option for their customers. Ready to take your salon to the next level? Contact us to learn more about our online booking solutions.

AUTOMATED NOTIFICATIONS

With this software, you can send SMS, Email, and WhatsApp notifications and reminders, and you can choose whether you want to send them to customers, employees, or both of them. Besides sending reminders for upcoming events and appointments, you can send notifications about the status of each appointment.

Ease of use

Most actions, both on the front end and back end are intuitive and do not require more than a few clicks. In case you need help, just check our detailed documentation on plugin functionalities. Of course, our customer support team is always happy to help.

Complete business management

If you have an online booking system and offer bookings online, most of the bookings probably come through the booking form from the customers' side. But if you have customers who reach out to you through phone calls, messages, or emails to book appointments, you can easily configure everything related to appointments in the backend.

WORK LESS AND DO MORE

Our WordPress appointment plugin allows online bookings 24/7 and enables you to manage bookings, organize your team’s schedules, offer multiple services with different prices and durations, manage many different business locations, offer online and on-site services and payments, and save several hours per day

ONLINE BOOKING

FEATURE LIST

At Sitehouse Digital Marketing, we’re all about that digital life. We believe that creativity and profitability can be BFFs – just like us and our laptops. That’s why we specialize in whipping up designs and marketing strategies that look great, get results, and make our clients as happy as a kid in a candy store. Let’s make some sweet, sweet revenue together.

Encourage your customers to buy more by bundling single or multiple services in a package of appointments. You can set the price for the whole package so your customers can have a discount when purchasing the package of services.

 

Let your employees manage their bookings without access to WordPress Dashboard, straight from the front-end page of you your website. Employees can log in and take control over their appointments and events, manage their schedule, working hours, days off and special days. Employees can manage price for their services, as well as the capacity.

 

Choose colors and fonts for the front-end elements to make the booking controls match your WordPress theme and corporate brand style.

 

A single database of all payments where you can check each payment status (finalized or pending), payment gateway (on site, PayPal, Stripe), total amount, discount, and other information.

 

ONLINE BOOKING

FULL FEATURE LIST

  • SMS Notifications

Be in instant touch with your customers and employees – communicate with them through SMS text messages.

  • Custom services schedule

Take advantage of full scheduling flexibility with the custom services schedule feature – configure the working hours and breaks individually per service and employee combinations.

  • Special days

With just a few clicks configure non-recurring days with special working hours and service schedule.

  • Schedule Recurring Appointments

Make sure your customers will become your returning customers by letting them schedule recurring appointments. Choose whether your appointment recurrence is daily, weekly, monthly or yearly. Maintain your customers satisfied on regular-basis.

  • Custom Fields for booking forms

Construct the booking form to match your business best – configure the custom fields (checkboxes, textareas, etc.) to collect any additional necessary information from your customers.

  • WooCommerce Integration

Take care of all your payments, taxes and invoices by using native Amelia WooCommerce integration.

  • Native Zoom integration

In a few clicks, you can connect your Zoom account with Amelia. Now your customers can book online appointments and events, and get a link to access them in the notification. This integration will save you a ton of time and help reduce no-shows.

  • Google Meet Integration

Let your customers schedule online virtual meetings and book online events while getting instant confirmation and access links in the notifications for Google meet.

  • Events

Configure one-off or repeating events like conferences, classes, meetups, concerts, or anything else – provide a smooth and easy front-end booking interface and a comprehensive attendance management in the back-end!

  • Google Calendar Synchronization

Let your employees keep track of all appointments in their own Google Calendar.

Event Calendar View

Show events in a sleek, modern, fully responsive calendar on the page of your website with a shortcode. By clicking on an event, pop up with the details, schedule and images will be shown, and they will be able to book instantly.

  • Outlook Calendar Synchronisation

Employees can connect their Outlook calendar to sync Amelia appointments and events with availability from their calendar.

  • Search interface for bookings

A convenient search-like interface to look for a suitable service, employee and time by choosing one or more filter criteria.

  • Step-by-step booking wizard

An alternative way of scheduling appointments by choosing one parameter (service, employee, date) at each step.

  • Catalog view for services

Quickly create an excellent looking services catalog with just several clicks.

  • Insightful dashboard and reporting

Keep an eye on how your business performs – track the most important financial and conversion-related KPIs through charts in a dashboard.

  • Import Customers’ data

If you already have a customers database using our Import option you can easily import all data via CSV file.

  • Packages of Services

ONLY WITH PRO & DEV LICENSES

Encourage your customers to buy more by bundling single or multiple services in a package of appointments. You can set the price for the whole package so your customers can have a discount when purchasing the package of services.

  • WhatsApp Integration

ONLY WITH PRO & DEV LICENSES

Amelia WhatsApp integration allows you to send your customers and employees notifications about upcoming appointments and events through WhatsApp. This integration will help you retain your customers and reduce no-shows to a great extent.

  • Custom Service Duration

Create multiple durations for a single service and set prices for each service duration. When booking appointments, your customers will be able to choose from predefined durations, and see prices and available time slots.

  • Resources

ONLY WITH PRO & DEV LICENSES

You have limited resources available for your appointments? With the Amelia booking Resources feature, you can share rooms, equipment, cars, chairs or any other resources between employees. Amelia will ensure all employees can have their resources at a given time. To your clients, Amelia will show available time slots, create an appointment at the time they choose, and notify the employee.

  • Deposit Payment

Deposit payment allows you to divide the amount into two instalments: the first part, which you define, will be paid online during the booking, and the remaining part of the total price that the customer will pay on-site.

  • Calendar and list view

provides multiple options for managing the workflow, depending on the level you want to track: monthly, weekly, daily calendar view, timeline, or just an interactive list of appointments.

  • Manage multiple employees

Keep employees contact data in the WordPress database, manage individual load and performance, configure personal working schedule and days off.

  • Manage multiple locations

If you have several business locations, you can efficiently manage this with Amelia, storing contact data, address, and geolocation.

  • Individual employee or service booking forms

Each form that you publish to the site’s front-end can be customized: it can allow booking any service or employee, or just a specific one.

  • Group appointment bookings

Appointments do not always have to be individual – Amelia supports group bookings as well (e.g., for group excursions). Each service can have minimum and maximum capacity.

  • Configure minimum time required before booking and before canceling

Depending on your business, configure the periods for bookings and cancellations.

  • Automated notifications

Send e-mail & SMS notifications both to customers and employees – when an appointment is booked, pending, canceled, rejected, birthday greeting, appointment follow-up, and other.

  • Support for Paypal payment system

The most popular payment system in the world supported out-of-the-box.

  • Support for Stripe payment system

Allow your customers to pay for their reservations via Stripe payment system.

  • Mollie Payments Gateways

Accept customer payments online at the moment of booking. Choose the payment gateway you wish with our out-of-the-box integrations with Mollie.

  • Support for multiple services and service categories

No matter how many different services do you provide, you can add all of them to Amelia, configuring individual duration, price, and other parameters.

  • Buffer time before and after service

Configure buffer time, required before and after the service, if the employees need some preparation before, or clean-up after an appointment.

  • Service Photo Galleries

Upload multiple pictures for service, to be shown on site’s front-end as service photo galleries/slideshows.

  • Support for Service Extras

Configure extra services, or special treatments provided additionally with a service, which can optionally raise the service price.

  • Book appointments from the back-end

If your customers book over the phone, you can quickly add their reservations to the database through the admin panel.

  • Create customer accounts from the back-end

While creating a new appointment, you can quickly create a new WordPress user account for the customer, so he could later book with it.

  • Manage the database of your customers

List your customers in a convenient filterable grid/list view. Sort by alphabet, or last visit.

  • Full financial details of the payments

A single database of all payments where you can check each payment status (finalized or pending), payment gateway (on site, PayPal, Stripe), total amount, discount, and other information.

  • Discount coupons for bookings

Create and track usage of discount coupons – for all or some specific services, with a particular usage limit, a fixed amount discount or percentage.

  • Customizable design

Choose colors and fonts for the front-end elements to make the booking controls match your WordPress theme and corporate brand style.

  • User Roles and Permissions

Amelia has four built-in user roles: admin, manager, employee, and customer. Each role has its scope of permissions. Adjusting user permissions through WordPress’ native capabilities system is possible.

  • Web Hooks

Connect Amelia with third party applications and send appointments and events data after each booking, canceling and/or rescheduling action.

  • GDPR Compliant

Amelia does not store any customers’ data in compliance with GDPR. In Amelia Customer Panel, your customers can access, manage, and delete their personal data at any point in time.

  • Customer Panel

Let your customers efficiently manage their appointments, events, and profile right on your website by instantly entering the shortcode on a page. Customers can cancel or reschedule appointments without logging into WordPress.

  • Employee Panel

Let your employees manage their bookings without access to WordPress Dashboard, straight from the front-end page of you your website. Employees can log in and take control over their appointments and events, manage their schedule, working hours, days off and special days. Employees can manage price for their services, as well as the capacity.

OUR 3 STEP PROCESS

join THE MOVEMENT

“The Movement” is more than just a design process – it’s a philosophy. We’re passionate about helping beauty salons succeed in the digital world, and our three-step approach is designed to do just that, by delivering high-quality, effective branding and marketing solutions that get results.

01

FIND THE CONCEPT

Find the Concept: We start by getting to know your salon and understanding your unique vision and goals. Using our expertise in branding and design, we'll help you develop a concept that captures your essence and sets you apart from the competition.

02

DESIGN EXECUTION

Execute the Concept: Once we've agreed on a concept, we'll put our skills to work to create a stunning design that brings your vision to life. We'll work closely with you throughout the process to ensure that the end result is exactly what you're looking for.

03

LAUNCH YOUR BRAND

Launch the Brand: When the design is complete, we'll help you launch your brand and spread the word about your salon. Whether it's through a new website, social media, or other digital channels, we'll work with you to develop a comprehensive strategy that generates buzz and drives traffic to your business.

PROJECT

LATEST CASE STUDY

Looking to take your business to the next level? Check out our latest case study that showcases how we helped a struggling beauty salon increase their revenue by 30% or more. Learn more about our comprehensive brand strategy and how it can benefit your business.

Bella's Beauty Case Study

Case Study

Bella's Beauty Case Study

Challenge: The beauty salon, Bella's Beauty, had been in business for several years but struggled to establish a strong brand identity. They lacked a clear logo and consistent branding across their website, social media, and other marketing materials.
Solution: Sitehouse Digital Marketing developed a comprehensive branding strategy for Bella's Beauty, including a new logo, color scheme, and brand messaging. We also redesigned their website to reflect the new branding and developed social media templates for use across all platforms.
Results: Within a few months of implementing the new branding, Bella's Beauty saw a significant increase in brand recognition and customer engagement. They reported a 40% increase in social media followers, a 30% increase in website traffic, and a 15% increase in overall revenue. Customers praised the new branding, noting that it helped them better understand what Bella's Beauty stood for and what sets them apart from competitors.
Get Started

The glam room

Case Study

The glam Room Case Study

Client: The Glam Room, a high-end beauty salon located in Los Angeles, California.
Challenge: The Glam Room needed to revamp its outdated website and streamline its online booking process to better serve its clients and increase revenue.
Solution: Sitehouse Digital Marketing designed a sleek, modern website that showcased The Glam Room's luxurious atmosphere and high-quality services. We also integrated a user-friendly online booking system that allowed clients to easily schedule appointments and browse available services. Our team also implemented search engine optimization (SEO) strategies to help The Glam Room's website rank higher in search engine results and attract more organic traffic.
Results: Since launching the new website and online booking system, The Glam Room has seen a 30% increase in website traffic, a 25% increase in online bookings, and a 20% increase in overall revenue. Client feedback has been overwhelmingly positive, with many praising the new website's ease of use and stunning design.
At Sitehouse Digital Marketing, we're proud to have helped The Glam Room achieve such significant results and enhance its online presence. Let us do the same for your beauty salon - contact us today to learn more about our services!
Get Started

A Touch Of Color

Case Study

A Touch of Color Case Study

Challenge: A Touch of Color salon was struggling to stand out in a competitive market and attract new customers despite offering high-quality services.

Solution: We developed a comprehensive brand strategy that included a new logo, color scheme, brand messaging, and website design. We created a five-page website with a blog section and implemented a posting strategy of two new blog posts per month. We also managed the salon's social media profiles and implemented a posting strategy to increase engagement. Additionally, we created a backlink program to improve the salon's SEO.
Results: After implementing the new brand strategy, (with niche focus on tinting) the salon saw a 20% increase in website traffic and a 15% increase in social media engagement. The new website and blog helped establish the salon as a thought leader in the beauty industry and drove more traffic to their website. The backlink program improved the salon's search engine ranking and visibility, resulting in more organic traffic to the website. Overall, the salon experienced a 25% increase in new customer appointments, resulting in a 30% increase in revenue over the next quarter.

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Forever Young

Case Study

Forever Young case study

Challenge: A beauty salon's website was outdated and not optimized for mobile devices, resulting in a high bounce rate and low conversion rate.
Solution: We redesigned the website with a modern and mobile-friendly design, optimized the content for SEO, and added a user-friendly online booking system.
Results: After launching the new website, the salon saw a 35% decrease in bounce rate and a 25% increase in conversion rate. They also experienced a 30% increase in online bookings, resulting in a 40% increase in revenue over the next quarter.
SEO/Social Media: Challenge: A beauty salon was not appearing in the top search results for their target keywords and was struggling to attract new customers through social media. Solution: We developed a comprehensive SEO and social media strategy that included keyword research, on-page optimization, content creation, and social media management. Results: After implementing the new strategy, the salon saw a 40% increase in website traffic from organic search and a 20% increase in social media followers. They also experienced a 15% increase in new customer appointments, resulting in a 25% increase in revenue over the next quarter.
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